Terms & Conditions

Focus & Frame Eyewear, LLC reserves the right to update the terms and conditions as we deem necessary.  If any such changes are made, we will notify you, the consumer, as to the revised sections. The updates will be posted (30) days prior to the effective date of the changes. If you do not agree with said discretionary terms, you may discontinue using our site prior to the effective date of change; however, if you are in agreement with the terms and conditions, then you are legally bound by the updated terms and conditions. 2) Privacy policy information"

With regards to using our services, please adhere to the PRIVACY POLICY that can be found on the link at the bottom of this site. By using our services, you are consenting to the use of your personal information which has been explained to you in our terms which are in total compliance with the Privacy Policy.

  • all laws and regulations.
  • You consent to be of sufficient legal age and are able to sign legally binding contracts. If you are not of legal age, you cannot access our site without the supervision of your parent or legal guardian.
  • By entering into this agreement, you acknowledge that you understand it is sole right to terminate this site at any time, and for any reason we deem necessary. We can refuse service, prevent future access, and terminate any customer’s account access to our site as we deem applicable.
  • Any and all specific medical inquiries you have concerning general health, medical treatments and conditions should be directed to your own professional healthcare provider. We are not licensed to give medical advice.
  • You agree to only use this website for lawful purposes and agree to all terms provided. You may not reproduce, resale, duplicate, or mirror any content on the site. Nor can the customer copy any trademarks and copyrights from Focus & Frame Eyewear LLC.

We openly welcome all visitors to our site to browse and look through our collections of eyewear and sunglasses. However, you will not be able to order, track or save your prescriptions unless you register an account with our company. By doing so you agree that all information provided to us is factual, and you assume sole responsibility for that account. With that being said, all information provided needs to stay current and as up to date as possible. If the information we have is outdated, this can cause mishaps and delays in orders, and for that we are not responsible. By agreeing to this document, you are agreeing to not provide or disclose your account password to anyone. Furthermore, you will inform us if any unauthorized users have your account information. We are not responsible or liable for any losses or consequences that happen in the result of you failing to keep your information private. Focus & Frame Eyewear LLC offers sunglasses and eyewear (prescription and non prescription). When placing an order with our site, you must include the following information:

1. Your full name, address and shipping information.

2. Phone number

3. Email address

4. Credit card information including expiration date

5. Frame choice

6.  (PD) Pupillary distance

7. prescription information.  When ordering prescription eyewear, it is your responsibility to provide us with an up to date optometrist’s prescription.

ATTENTION:  IF YOUR PRESCRIPTION IS MORE THAN TWO YEARS OLD, WE RECOMMEND THAT YOU CONTACT YOUR DOCTOR OR HEALTHCARE PROVIDER BEFORE PLACING YOUR ORDER WITH US.

If we need any additional information about your prescription, we will contact you via email. Please be advised this could possible mean a delay in getting your order. All information you have provide to us will be used for future purchases and this information can be provided to you per your request. Focus & Frame Eyewear, LLC will endeavor to process orders as quickly as they are received. Remember, you have 24 hours from the time the order is received to make any revisions or changes to your order information that you have given us. After the 24 hour time period has expired, we will not be able to update your order, nor are we responsible for incorrect information you have placed while submitting your order. Once the orders have been shipped, we will send you an email confirmation once the order is on its way. Orders will take up to 8 to 10 days to be fully processed. In the event that weather or other unforeseeable event occurs, we can only suggest an approximate date and time the order will be delivered. In regards to the RETURN POLICY, We offer a thirty (30) day money back guarantee for our frames without prescription lenses. Frames with prescription lenses can be exchanged for a 50% store credit within 30 days. You will receive your refund (excluding shipping) for all credit and debit orders. We will replace broken frames with no charge during this (30) day period; however, we do not provide replacement screws or nose pads for frames outside of this time frame. SHIPPING CHARGES WILL NOT BE REFUNDED. Please read the following return instructions below:

  • Retain the container and order material that was included in your package. Contact our Customer Service at 469-900-7128 or contact us by email at support@focusandframeeyewear.com. Please have your order number ready when prompted.
  • We will email you a shipping label at no additional charge.

We offer special coupons and special discounts throughout the year. When using coupons, please read the terms and conditions associated with the coupon given. Please adhere to the beginning date and ending date on the coupon. All coupons will be provided by us through our website or by email.  We do not accept any coupons provided to you by a third party and reserve the right to do so. Lastly we want everyone to be able to enjoy our collection of sunglasses and eyewear. We have a purchasing limit. You may not purchase commercially for yourself or another business. We can place a limit to your purchases as we deem necessary. We reserve the right to cancel any order that we believe is geared toward the reselling and/or distribution of our products. If you have any questions about placing such orders, please contact us directly by email or at our customer service number.

Any and all content that is displayed on our website, including social media sites which contains and not limited to our logo, designs, photos and website documentation is the sole property of Focus & Frame Eyewear, LLC. You may not reproduce our company logo, design social media sites or anything dealing with our company unless there is a written document that has been sent to us, and we have confirmed its authenticity.  Be advised that you must receive our written confirmation before proceeding. Focus and Frame Eyewear LLC is a licensed company and is covered by copyrighted laws and regulations. Any reproduction of our company’s documentation or content is a direct violation and will be prosecuted to the fullest extent of the law. You are well within your rights to print out a copy of our documentation, but you must ensure that you collect all trademarks and copyrights associated with us while doing so.

Focus and Frame Eyewear LLC reserve the right to review and observe any persons that may be considered violating these Terms and conditions above. We have the legal obligation to report a misconduct to law enforcement to anyone who violates our terms we have stated to you thus far. We must protect our user’s information and remove or report anyone that can hinder us from keeping our customers and third parties secure at any time. Any attempt to use any spyware or software to collect information from our site will be prosecuted by law to the fullest extent.

We are happy that you are a part of our family; as such, our company does not discriminate:  no person is treated any differently than others on this site.  Hence no special privileges are given to any customer that visits this site. With that being said:

Focus & Frame Eyewear, LLC SERVICES AND ALL CONTENT THEREOF, FIXTURES AND MATERIALS AND ALL PRODUCTS SERVICED BY OUR COMPANY COME “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND. YOU THE CUSTOMER WILL ACCEPT ALL RISK OF ANY SORT AND ALL DAMAGES OR LOSS FROM THE USE OF, OR THE LACK OF INABILITY TO USE OUR COMPANY’S WEBSITE, FROM ALL THE PRODUCTS WE PRODUCE WE SELL OR THE OVERALL SERVICE WE PROVIDE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Focus & Frame Eyewear, LLC DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF TITLE, merchant ability AND FITNESS FOR A PARTICULAR PURPOSE, OF WORKMANLIKE EFFORT, OF SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF CONTENT, OR OF NON-INFRINGEMENT, AS WELL AS WARRANTIES ARISING THROUGH COURSE OF DEALING OR USAGE OR TRADE. FURTHER, F MAKES NO REPRESENTATIONS OR WARRANTIES THAT THIS SITE AND/OR ITS CONTENTS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, OR THAT ANY DISCLOSURES ON THIS SITE SATISFY GOVERNMENT REGULATIONS REGARDING THE DISCLOSURE OF INFORMATION RELATED TO CERTAIN PRODUCTS. FRAME AND FOCUS EYEWEAR LLC IS NOT RESPONSIBLE FOR ANY MISSPELLING ERRORS OR OMISSIONS RELATING TO PRICING, PHOTOGRAPHY, OR ANY OTHER CONTENTS ON THIS SITE. YOU ACKNOWLEDGE THAT YOU’RE USE OF THE SITE, INCLUDING YOUR USE OF ANY AND ALL ASSOCIATED CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE, AND ANY ASSOCIATED SERVICES IS SOLELY AT YOUR OWN RISK. ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY, AND/OR ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE. FOCUS AND FRAME EYEWEAR LLC IS NOT RESPONSIBLE FOR AND DO NOT GIVE 100% GUARANTEE THAT EMAILS SENT BY US ON THE BEHALF OF OUR COMPANY DO NOT CONTAIN WORMS, TROJAN HORSES, VIRUSES OR OTHER HARMFUL COMPONENTS.  ANY TRANSMISSION TO OUR SERVICES TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY (REGARDLESS OF THE SOURCE OF ORIGINATION) OR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE GREATER OF FEES PAID TO US FOR THE APPLICABLE PRODUCTS; OR $500.00. BY ACCEPTING THESE TERMS YOU ARE AGREEING FOCUS AND FRAME EYEWEAR LLC SHALL NOT BE RESPONSIBLE FOR ANY DELAY, FAILURE TO DELIVER, FAILURE IN PERFORMANCE OR INTERRUPTION OF SERVICE, RESULTING DIRECTLY OR INDIRECTLY: FROM ACTS OF GOD, ACTS OF ANY GOVERNMENTAL AGENCY, NATURAL DISASTERS, ACTS OF WAR, INSURRECTION OR TERRORISM, STRIKES OR LOCKOUTS, UNAUTHORIZED NETWORK OR COMPUTER INTRUSION, OR INTERNET- OR COMPUTER-RELATED VIRUSES, HACKER ATTACKS OR OTHER AGENTS INTRODUCED BY A THIRD PARTY, FAILURE OF THE INTERNET AND OTHER CONDITIONS BEYOND OUR CONTROL, SOLELY FROM ANY TECHNICAL REQUIREMENT FOR WHICH YOU ARE RESPONSIBLE, OR SOLELY FROM YOUR INTENTIONAL ACTS OR OMISSIONS. IN SOME CASES NOT ALL: SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN ONE OF THESE STATES OR JURISDICTIONS.

We would love to have your business, and for you to enjoy all of the excellent services we provide. However, we reserve the right to discontinue your agreement and to block your access from our site. We are able to do this without cause or reason. With that being said, you are still bound by the stated terms and conditions.  Any breach of this contract will result in the customer being liable and held to the full extent of the law.

In the event that there is a dispute between you and FOCUS AND FRAME EYEWEAR LLC, you agree that if disputes cannot be handled by us directly, all will be resolved by arbitration. By definition an arbitration is a private process that is more discreet than a judge and jury.  A neutral arbitrator will mediate the dispute and has the authority to make an unbiased decision on the dispute. PLEASE MAKE SURE YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND FOCUS AND FRAME EYEWEAR LLC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION SUIT. LASTLY, WE MUST DISCUSS SEVERABILITY; IF FOR ANY CAUSE OR REASON THE OVERALL TERMS AND CONDITIONS ARE PRESUMED TO BE UNLAWFUL OR VOID, THEN THESE SAME GUIDELINES WILL BE USED FOR THE REST OF THE TERMS AND CONDITIONS AND WILL NOT AFFECT ANY OF THE ABOVE CONDITIONS.