We offer a thirty (30) day money back guarantee for our frames without prescription lenses. Frames with prescription lenses can be exchanged for a 50% credit within 30 days. You will receive a full refund (excluding shipping) for all credit and debit orders. We will replace broken frames with no charge during this (30) day period; however, we do not provide replacement screws or nose pads for frames outside of this time-frame. SHIPPING CHARGES WILL NOT BE REFUNDED. Please read the following return instructions below:
- Retain the container and order material that was included in your package.Contact our Customer Service at 214-937-9719 or use contact us by email at firstname.lastname@example.org. Please have your order number ready when prompted.
- We will email you a shipping label at no additional charge.