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USE YOUR HSA AND FSA
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14 DAYS FULL REFUND
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FREE SHIPPING
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INSTALLMENT PLANS AVAILABLE
DUAL-SIDED MINI SCREWDRIVER
DUAL-SIDED MINI SCREWDRIVER
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Our promise
Dimensions chart
Dimensions chart
Details and description
Details and description
FAQs
FAQs
What all do I need to place an order with Focus & Frame Eyewear?
Internet access, your prescription information if applicable, and a form of electronic payment.
What if I need to change my order?
Please contact support@focusandframeeyewear.com and we will try our best to support your request.
How long does it take my glasses to get to my front door?
Domestic orders: Non- Prescription orders 3-5 business days / Prescription Orders 10-14 business days. International orders: TBD.
What if my glasses are not correct?Contact support@focusandframeeyewear.com and we will handle immediately.
Can I purchase eyewear over the phone?
No, purchases can only be made through our site.
If my prescription is outdated can I still use it to place an order?
Your eyes prefer a current prescription.
Shipping
How long before I receive my order?
Once fulfilled 3-5 business days.
How much does shipping cost?
We charge a flat rate of $6.95 for each order.
Do you offer expedited shipping?
Not at this time.
Can my order be shipped overnight?
Not at this time.
Do you ship outside of the US?
Yes, shipping rates and times vary.
Can I check my order status?
Unfortunately, we cannot provide pre shipment updates outside of the shipment tracking information emailed to the customer at this time.
Prescriptions
How can I obtain a prescription?
Prescriptions are provided by your optometrist office.
How do I measure my pupillary distance (PD)?
We provide a step by step guide on our site, titled “How to measure your pupillary distance (PD)”
How do I upload my prescription?
You can upload a photo of your prescription on the product page at the end of the prescription options.
Can I use my contact prescription to order my eyewear as well?
No, you will need your glasses prescription.
What is If ordered glasses and they are blurry, and I cannot see out of them?
Please send an email immediately to support@focusandframeeyeear.com and we will contact you ASAP.
I am unsure how to read my prescription. Can you help?
Yes, we offer resources on our page to assist with understanding your prescription. Click the link in the Extras tab.
Shiping and Refund Policy
Shiping and Refund Policy
Shipping Policy
How long does will my order take?
Domestic orders: Non- Prescription orders 3-5 business days / Prescription Orders 10-14 business days. International orders: TBD.
How long before I receive my order?
Once fulfilled typically 3-5 business days by mail.
Do you offer expedited shipping?
Not at this time.
Can my order be shipped overnight?
Not at this time.
Do you ship outside of the US?
Yes, shipping rates and times vary.
Can I check my order status?
Unfortunately, we cannot provide pre shipment updates outside of the shipment tracking information emailed to the customer at this time.
Refund Policy
We offer a thirty (30) day money back guarantee for our frames without prescription lenses. Frames with prescription lenses can be exchanged for a 50% credit within 30 days. You will receive a full refund (excluding shipping) for all credit and debit orders. We will replace broken frames with no charge during this (30) day period; however, we do not provide replacement screws or nose pads for frames outside of this time-frame. SHIPPING CHARGES WILL NOT BE REFUNDED. Please read the following return instructions below:
Retain the container and order material that was included in your package. Contact our Customer Service at 469-900-7128 or use contact us by email at support@focusandframeeyewear.com. Please have your order number ready when prompted.We will email you a shipping label at no additional charge.
Product inclusions
BLUE BLOCK, PHOTOCHROMIC & POLARIZED LENSES (AVAILABLE)
Helps prevent eye strain by blocking harmful blue light from gadget screens.
EYEGLASS CASE
Protects your glasses from dust, scratches, and smudges.
CLEANING CLOTH
Removes dirt and oil without damaging your lenses.
Why choose Focus and Frame Eyewear?
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Best quality
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Unique
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Affordable
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